Steven St. John Photography https://www.sstjohnphoto.com

Judy Nakamura and Colleen Sullivan-Moore "Onboarding"

Colleen Sullivan-Moore, RN, MS, CN-BN, is the founder of Liminal Patient Navigation Consultants, LLC. She participated in the formation of the Breast Patient Navigation Certification Exam and helped develop Performance Standard/Identifiable Skills for Consortium of Breast Centers (NCBC). She was the original founder of the Patient Navigator Program at Presbyterian Cancer Center, Albuquerque, New Mexico, which is both a NAPBC, and COC accredited Cancer Center.

Colleen received the Outstanding Service Award for Unrelenting Support of New Mexico Women with Breast Cancer. She received the Colorado Regional Nightingale Luminary and Star Award for nursing excellence recognizing the innovative approach to development of a Patient Navigator Acuity Monograph Tool ©2014.

To learn more about navigation see link below:

https://www.focr.org/news/wsj-when-doctor-isnt-enough

Learn More

Our ramp up process is designed to empower your team and outfit them with the tools they need to succeed. Talk to us today about how we can support your growth, limit your turnover, and put you on a solid track to success and profit.

Find out more

LIMINAL PATIENT NAVIGATION CONSULTANTS, LLC

Mission and Vision

MISSION: To provide high-quality, cost effective resources to patient navigation programs which help improve access, decrease distress, and achieve sustainable patient navigator program goals.

VISION: To partner with patient navigator programs to achieve “best practice” recognition throughout the country.

ABOUT PATIENT NAVIGATION: Patient Navigation is the backbone and foundation of a cancer program. Every aspect of a program deserves inquiry. Patient navigators benefit from standardized training, guidance, mentorship, coaching, and feedback to establish a healthy foundation.

Inequitable workloads and insufficient professional training for patient navigators result in high attrition rate, job dissatisfaction, and poor performance supporting a toxic work environment and program failure.

These training skill-sets will help both Lay and Licensed Navigators to control expectations and to master the complex healthcare system, decreasing fragmentation and leading to job satisfaction.

Liminal Patient Navigation Consulting, LLC, will provide standardized training based on a systematic process of gathering information that is appropriate and sufficient to develop an effective educational program to address a program’s needs.

Navigators gain knowledge of and training in . . .

The most common barriers identified within the patient population, organization, and community.
Incorporating the NCCN Distress® process into a cancer program.
The most needed resources within the organization and community.
Specific navigator touch-points and milestones with the patient and multidisciplinary team.
The Patient Navigation Model/Design.
Quality Measures and Metric Requirements.
Role clarity and standardization.

What Matters...

People – Every team member and patient is a valued stakeholder and will be treated with dignity, kindness, compassion and respect.
Incorporating Professional Standards (a) Building programs with foundations built on national accreditation, i.e., JCAH, COC, or NAPBC. (b) Standardized job descriptions and competencies based on professional care competencies and national certifications. (c) Utilizing evidence-based clinical practice guidelines for patient treatment and surveillance.
Holistic Program Development – Partnering with programs which acknowledge the development of designing services to meet the physical, mental and spiritual needs of the patients and stakeholders.
Oncometric Data Monitoring - Tracking metrics to measure the navigation program, support the decision-making processes and demonstrate the program's value and return on investment.

Testimonials

Colleen Sullivan-Moore, is an incredibly talented individual who, during her three years as the Patient Navigator at our Breast Imaging Center in Albuquerque, created a culture of caring and concern for our patients that persists to this day. She has a gift with patients that I have not seen before or since, and has the remarkable ability to pass on that gift to others.

Michael N. Linver, MD, FACR, FSBI

Director Emeritus, Breast Imaging Center

X-Ray Associates of New Mexico, P.C.

Clinical Professor of Radiology,

University of New Mexico School of Medicine

Adjunct Professor of Radiology,

George Washington University School of Medicine

Colleen is a great navigator who taught me how to navigate breast cancer patients. Patients and navigators love Colleens' technique of how to navigate through complicated cancer treatment. She radiates her love and passion for navigating patients while teaching and training navigators.

Carol Pinto

Registered Nurse

Infusion

Each patient Colleen navigates receives her undivided attention as she weaves a seamless path through the complicated maze of clinical options. She models collaboration with physicians, staff, and other nurses as she discovers hidden community resources for her clients. Her creativity, combined with her unmatched compassion and nursing experience, results in an extremely effective patient navigator program which achieved the facility's first NAPBC Accreditation. Colleen's innate ability to coach others to do this challenging work makes her a highly sought after consultant.

Diana M. Weber, MD

Breast Surgeon and Medical Director

Optum Health of New Mexico

I have known Colleen Sullivan-Moore for 12 years and recruited her to lead a nurse navigation program for a new comprehensive cancer program in a competitive community. Her reputation among our physicians, our cancer community and among nationally recognized leaders in breast cancer was impressive. She was able to initiate this program and became a key catalyst in growing our program in terms of patient volume, recruitment, and expansion of effectiveness of our interdisciplinary breast conference. Remarkably, she was among the pioneers in establishing navigation as a nursing discipline and trained many locally and nationally. She went on to formally structure nurse navigation through developing navigation acuity instruments currently under validation. Colleen recognized the value brought to patients and organizations by addressing Commission on Cancer and National Consortium of Breast Centers standards. She has the knowledge, passion, training and experience to share this expertise with others as we all journey towards providing the best experience for our patients, staff, and healthcare organizations through this challenging era.

Dava F. Gerard, MD, FACS, MPH

Former Surveyor for Commission on Cancer and National Accreditation Program for Breast Centers

Former Director of Cancer Service Line, Presbyterian Healthcare Services

Colleen became the binding force between patients and doctors, helping each to understand the other in every level of the patient treatment course. She educated our team about the NAPBC Accreditation process and prepared the conference for CME approval. She helped us to develop a survivorship-care-plan process and to acknowledge the special needs of our stakeholders. Colleen taught me to be a better doctor to my patients as well as a more empathetic caregiver in understanding the many different belief principles that guide us through the many decisions we make. Colleen is the true definition of a nurse navigator, possessing the extensive knowledge, specialized skills, and good clinical judgment to improve patient outcome.

Anna M Voltura, MD

Medical Director of Breast Surgical Associates of Santa Fe

Responsibility Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Liminal Navigation Consultants, LLC, and, while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Liminal Navigation Consultants, LLC. We have no control over the nature, content and availability of those sites.

By accessing any of the links on this website, you will be leaving our website and entering a website hosted by a third party. Please be advised that you will no longer be subject to, or under the protection of, our privacy and security policies. Liminal Navigation Consultants, LLC, is not responsible for and has no control over the information, content or product(s) found on third-party websites.

The inclusion of any link does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Liminal Navigation Consultants, LLC, takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.